Frequently Asked Questions

The basic care plan for home care consists of basic tasks, such as personal grooming, meal preparation, and medication.

Clients’ health conditions, dietary needs, and basic assistance needs can be listed in a care plan.

The advance plan for home care consists of common tasks, such as booking appointments for the client, travel, transportation, and more.

A care plan is a list of things the client needs, and this plan can help a caregiver provide the right level of care.

A caregiver is chosen based on the information provided by the client in his/her care plan. The plan is then compared with the capabilities of the caregiver.

Yes, it is possible to alter or edit the care plan anytime and anywhere from within the home care management software.

Yes, the system linked with the caregiver’s cell phone and will send him/her a notification about the change.

The caregiver can use the home care management software where the care plan is uploaded, and he/she can mark the tasks completed.

It can be altered by contacting the agency.

The client can submit his/her feedback on the portal available on home care management software. If submitting the feedback doesn’t work, the client can directly contact the agency.

The client can submit his/her feedback on the portal available on home care management software. If submitting the feedback doesn’t work, the client may instead directly contact the agency.

A proper care plan will help the agency know the needs of the client while allowing it to assign a suitable caregiver.

The client can mention their needs and the kind of care he/she requires. This will help the agency assign the client a suitable caregiver.

It is a process by which clients and caregivers discuss, agree, and review an action plan to achieve the goals of the client.

Effective care planning means a perfect balance between all the needs of a client, like the dietary needs and basic assistance.

A care plan provides direction for the client’s care. A care plan is different for every client as each client has his/her unique list of needs.

A care plan of a client should be updated or reviewed after 60-90 days.

The client provides his/her information on the client portal of the CareSmartz360 Home care management software . And the company analyzes and finalizes the plan based on the information provided.

Oh, yes! Once the care plan is generated, you can export it as a PDF or Excel file and then print it out from CareSmartz360 software.

This change can be done from the admin settings, and the client can add more tasks that will automatically be updated to the caregiver in CareSmartz360.

Yes, the mobile app for CareSmartz360 allows the client to edit the care plan whenever he/she wants to, and the change will automatically notify the caregiver.

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