CareSmartz360 Solution
Privacy Policy

Our Commitment to Privacy

The term CareSmartz360 Solution “Solution” includes CareSmartz360 website, Cloud-Based Application, CareSmartz360 mobile application for smartphone and tablet (iOS and Android), any third party software provided with this license, any services offered and includes any accompanying documentation (the “Documentation”). Subject to the terms of this Agreement, Caresmartz Inc. (“Caresmartz”) grants to Subscriber, and Subscriber accepts, a personal, non-exclusive, and non-transferable license to use the Products and Services offered in accordance with the Documentation.

The Information We Collect

This Privacy Policy applies to all information collected or submitted on the caresmartz360.com website. Including but not limited to the Demo link at the right corner of quick links tab – placed on top in the said website, wherein you can make requests to schedule a demo and the type of personally identifiable information collected through this link is: First Name, Last Name, Company name, type of agency, Email Address, Phone Number and a custom message box.

CareSmartz360 app collects location data to enable Clock-in and Clock-out even when the app is in background or always in use.

The Way We Use Information

We use the information you provide about yourself only to learn about your needs for Caresmartz solutions. We do not share this information with outside parties except to the extent necessary to complete the setup of your account.

We use return email addresses to answer the email we receive and communicate with you about Caresmartz’s products and services. Such addresses are not shared with outside parties.
Finally, we never use, share, sell or rent the personally identifiable information provided to us online in ways unrelated to the ones described in this privacy policy.


Technologies such as: cookies, beacons, tags and scripts are used by Caresmartz and our marketing partners, affiliates, and analytics providers. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for setting user preferences and storing user activity. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some areas of our site, will be limited.

The use of cookies by our tracking utility company is covered by our privacy policy. We do have access or control over these cookies. Our partners use session ID cookies to make it easier to navigate to our site.

Background Location Tracking

This permission allows an app to access the device’s location even when the app is running in the background. It’s crucial because it enables our apps to continue providing relevant information based on the user’s location without requiring the app to be actively open on the screen. Once the user grants permission, the app can start tracking the device’s location in the background. It does this by periodically requesting location updates from the device’s GPS, Wi-Fi, or cellular network, depending on what’s available and most power efficient. This App track’s location in the background also handles user location data responsibly to protect user privacy. This includes encrypting data during transmission, providing clear privacy policies, giving users control over their data, and complying with relevant regulations guidelines.

Log Files

As is true of most Web sites, we and the third party tracking services gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do link this automatically collected data to other information we collect about you.

Local Storage Objects

We use Local Storage Objects (LSOs) such as HTML5 [content information and preferences.] Third parties with whom we partner to provide certain features on our website or to display advertising based upon your Web browsing activity also use LSOs such as HTML 5 and Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.


Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our Web site. Please be aware that you are providing your personally identifiable information to these third parties and not to www.caresmartz360.com


If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. If you wish to Opt-out of receiving these newsletters you may do so at any time by following the unsubscribe instructions within the emails you receive.

Service Related Announcements

We will send you strictly service-related announcements on various occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Caresmartz. Please be aware that we, Caresmartz, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personally identifiable information.

Public Forums

Our Web site offers publicly accessible blogs or community forums. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personally identifiable information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.


We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We obtain the customer’s consent via email prior to posting the testimonial. If you wish to request that your testimonial be removed you may do so by contacting us at www.caresmartz360.com.

Service Providers

We use other third party services such as an email service provider to send out emails on our behalf. When you sign up for our services, we will share your personally identifiable information only as necessary for the third party to provide that service.

Social Media Feature and Widgets

Our Web site includes Social Media Features, such as the Facebook, Google+, Twitter, YouTube, and Linkedin buttons/links. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Google Calendar Sync

To provide the Google Calendar Sync functionality, we may collect information from your Google Account, including your calendar events, email address, calendar information, and permissions granted to CareSmartz360.

How We Use Your Information

We use the information we collect to:

  • Provide and improve the Google Calendar Sync feature within CareSmartz360.
  • Analyze usage trends and preferences to enhance the functionality and user experience of CareSmartz360.
  • We are using the information just to provide the feature of connecting your CareSmartz360 calendar with Google Calendar to sync the events and show you the connected email address.

CareSmartz360 do not share any user information from Google APIs to any third party tool including AI models. We do not share your Gmail account information or personal Calendar events received via Google calendar to any of the third party apps or AI models.

CareSmartz360 do not use information from Google APIs at any other third-party application other than declared above and adhere to
Google API Services User Data Policy , including the Limited Use requirements.

User Privacy

CareSmartz360 collects location data to enable Clock-in and Clock-out even when the app is in background or always in use.

  • Data Collection: Apps collect only the necessary data required for their intended functionality. This includes information such as name, email address, location data, device identifiers, and any other data relevant to the app’s features.
  • Data Storage: User data is securely stored to prevent unauthorized access or data breaches. This involves implementing encryption techniques, access controls, and other security measures to safeguard sensitive information.
  • User Consent: Obtaining explicit consent from users before collecting and processing their personal data is crucial. This consent should be informed, freely given, and easily revocable.
  • User Rights: Users have the right to access, rectify, or delete their personal data stored by the app. Providing users with control over their data empowers them to manage their privacy preferences effectively.
  • Security Measures: Implementing robust security measures to prevent data breaches and unauthorized access. This includes secure authentication mechanisms, encryption of data in transit and at rest, and regular security audits.
  • Compliance: Our app complies with relevant privacy laws and regulations, such as GDPR, CCPA, and others applicable to their target regions or user base.
  • Agency App

  • Caregiver App

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required by law such as company subpoena, or similar legal process and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transitions

In the event Caresmartz goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or there will be a display of a prominent notice on our Web site of any such change in ownership or control of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

Our Commitment to Data Security

The security of your personally identifiable information is important to us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is important. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 13 years for sales purposes, and no part of our website is structured to attract anyone under the age of 13 years. However, some of our clients may have patients who are under the age of 13 years and their information would be safely secured in our encrypted database.

Changes to This Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a display notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

How You Can Access, Correct, Delete and Deactivate Your Information

You can access, delete and correct all your personally identifiable information that we collect online and maintain by contacting us at support@caresmartz360.com.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@caresmartz360.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows errors. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us

In case of any other questions or concerns about this privacy policy, please send us an email at support@caresmartz360.com.

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