Client requirements and caregiver schedules are not a 9am-5pm operation. New client inquiries and intakes, caregiver call-outs, and family member communications happen 24×7. Home care agency staff need the tools to access critical data to manage these inquiries from anywhere, anytime.
Being tied to a bulky computer, pinching and zooming on non-optimized mobile web browsers, and lugging paper documents and binders are inefficient and not HIPAA compliant.
Available on Android and iOS, your new CareSmartz360 Admin App provides the following benefits:
Office staff can access detailed information for all clients and caregivers:
Color-coded calendar to give your staff the ability to:
Crafted for office staff to make their job easier, with:
The EVV functionality lets agencies:
Yes, you can see feedback, both from clients as well as their family. This can be seen from the dashboard within the application.
Yes, it is the first thing you see when you log in to the mobile application. The “My Open Tasks widget will give you the entire information about the request, due date, and to whom the task has been assigned.
The client list allows you to view a full list of all clients. Each client’s email address, phone number, and emergency contacts are listed and you can immediately reach out to them via email, phone or text.
The scheduling module in the application has a color-coded calendar. It gives you an instant update about whether the shift is scheduled, approved, or open. Also, the information can be shown either by the day or week.
Our users reported 95% customer satisfaction in 2022. Schedule a personal walkthrough to see CareSmartz360 in action.