One Dashboard for a Quick View
- The key advantage of the dedicated portal of Caresmartz360 is that it helps clients and their family members to quickly view information about care schedules, invoices, and any important communication by a home care agency.
- The client & family portal allows them to contact you and provide feedback on Caregiver visits and service quality.
- This portal is meant to provide information that is transparent and easily available to your clients for their satisfaction.
Caregiver Visit Schedule
Track your caregiver’s schedule
- Your clients can quickly view the entire schedule (daily, weekly and monthly), including the name of the caregiver, the date and the time of each visit.
- It also shows the tasks to be performed by a caregiver, care history, and the status of a schedule if it is canceled, approved/disapproved, caregiver no show, and more.
Invoices for Quick Payments
View care spending history
- The client & family portal is the one convenient place for your clients to view the records of all the invoices generated and the status of the payments (paid, unpaid, and partially paid).
- It also has the option to make quick payments right from the dashboard.
- Your clients can view how much they are spending on caregiving services.
Contact the Agency
Let them know about changing care needs or updated documents
- Care contracts, medical records, medication files, and emails can be emailed to the agency from the portal, so everyone has the most updated information.
- Client portal users can request extra shifts, including requesting a specific caregiver and adding shift-specific tasks and notes.
