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#1 EVV software for home care agencies

Ensure robust compliance and flawless billing by capturing all six EVV data points—service, recipient, date, time, location & caregiver—in one seamless tap.

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40+

State EVV Integrations

5M+

Medicaid Claims Processed

3.5M+

Visits Managed

EVV solution that powers your agency

Simplify operations, ensure compliance, and elevate care with our comprehensive Electronic Visit Verification system.

Electronic Visit Verification Software Solution for Home Care

Real-time visit verification

Instantly track caregiver activity with precision.

Our versatile telephony and GPS-enabled electronic visit verification app captures complete visit data in real-time, including clock-in/out and caregiver location. It eliminates manual timesheets, saving time and boosting accuracy.

  • EVV: Track visits and duration effortlessly
  • Works without internet in low or no-service zones
  • Secure voice authentication for visit verification
  • Log visit notes, details, and tasks
  • Integrates with other software seamlessly
EVV Homecare Software Solution for Caregiver Location Tracking

Automated billing & payroll

Streamlined finances for optimal efficiency.

Our EVV solution for payers digitizes timesheets for real-time, compliant visit data. Streamline payroll, boost reimbursements, and improve claim approvals by catching compliance issues before invoicing.

  • Custom analytics to track visit trends and staff performance
  • Integrates seamlessly with payroll and billing systems
  • Comprehensive audit trails and auto-generated compliance reports
  • Instant alerts for missed or irregular clock-ins
EVV Homecare Software Solutions

Real-time EVV scheduling & compliance oversight

Effortlessly manage schedules and shifts.

Our compliant EVV software solution delivers real-time visibility into caregiver availability and open shifts, while intelligent scheduling aligns staff with client preferences, ensures EVV compliance, and flags credential expirations to maximize authorizations.

  • Update availability, accept shifts, view schedules, and log visits via GPS-enabled app.
  • Auto-match caregivers to clients by preferences and qualifications.
  • Validate schedules against certifications, EVV compliance, and required skills.
  • Trigger instant alerts for expiring credentials and EVV issues to supervisors.
Electronic Visit Verification Software - Trusted EVV System

Powerful reports & analytics

Data-driven insights for informed decisions.

Our EVV system for home care delivers powerful reporting and analytics on caregiver activities and client interactions. Tailored to specific EVV requirements, it empowers agencies to optimize operations and maintain state EVV compliance efficiently.

  • Client visit summary reports for at-a-glance overviews
  • Detailed clock in/out logs with accuracy verification
  • Scheduled shift vs. delivered time comparisons
  • Customizable analytics dashboards for key metrics
  • Automated compliance alerts aligned with state regulations

CareSmartz360+: GPS-Enabled EVV Mobile App

Empowering caregivers on-the-go!

Our EVV app, CareSmartz360+, centralizes caregiver tasks and accountability. It delivers intuitive EVV compliance, seamless adoption, interactive dashboards for visits, clients, and claims, and streamlined scheduling management.

  • One-touch GPS clock in/out
  • Map driving directions to jobs
  • Caregiver hours review
  • Activity codes for specific services
  • Real-time communication
  • HIPAA-compliant messaging
  • Care plan documentation
  • Client signature capture
  • Multilingual support
  • Offline functionality
  • Quick care notes updates
  • ADLs and care plans access
  • Alerts & notifications
  • Free download on iOS & android

State-by-state electronic visit verification (EVV) guide

  • State-wise EVV implementation
  • EVV models, deadlines & governing bodies
  • 50+ electronic visit verification FAQs
  • Federal mandates & EVV guide
Learn More

Have a question?

Electronic Visit Verification (EVV) is a tool federally mandated by the 21st Century Cures Act to verify home care visits by personal care services (PCS) and home healthcare services (HHCS) that are Medicaid-funded.

The purpose of mandating an EVV software is multifold. The 4 major benefits are:

  • Better validation of caregiver work time & location for each visit
  • Helps combat neglect of clients & fraudulent visit reports
  • Precise identification reduces errors
  • Faster & more accurate processing of claims.

The Electronic Visit Verification (EVV) system is crucial for successful long term insurance claims and state reimbursement. Many states also require this as part of the legal compliance process. Exact logging in of hours through the Electronic Visit Verification software helps in quick and accurate billing and invoicing.

Yes, all voice messages and calls are recorded and saved in the system.

If the caregiver dials in using telephony to perform a clock in/out and the phone number used isn’t recorded as part of the electronic visit verification system (EVV) the call will be classified as Unidentified. Agency users can easily connect a call to a schedule from the Unidentified Calls view.

The EVV software system is GPS enabled, so you can track the geographical location of the caregiver’s clock in/out. Also, if the caregiver has not completed the clock in function by the time you’ve set, an agency user can get an alert to facilitate immediate feedback.

The caregiver can clock in only within a certain distance from the client’s house (defined by you in the electronic verification software settings). Or you may choose not to have the radius defined at all and give the caregiver unrestricted access to clock in from any distance.

In the Scheduling, Time Tracking, Call Review screen, red indicates that the caregiver failed to successfully clock in/out within the time threshold that you set. Green indicates that the clock in/out was successful or the schedule hasn’t started yet. Yellow indicates that the clock in/out has been done, but the other function is not yet complete.
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