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Frequently Asked Questions

CareSmartz360 streamlines the private pay billing process with flexible multi-tiered billing management. The software ensures easy collection of payments from private payers, offering a secure and straightforward payment experience.

CareSmartz360 allows agencies to review and verify caregiver visits seamlessly. The software also enables data export to accounting software, ensuring accuracy and efficiency in the billing process.

Yes, CareSmartz360 provides a powerful invoicing solution with features such as automation, tracking, customization, and payment reminders. The invoicing module is integrated with the client management module, eliminating the need for additional data entry.

CareSmartz360 allows agencies to format invoices based on various client requirements easily. The software supports the provision of discounts and enables the quick emailing of invoices, contributing to fast collections and a stress-free payroll process.

Yes, CareSmartz360 provides a dedicated client and family portal. This portal lets clients and their families view invoice history, access details, and make quick payments directly from the dashboard.

CareSmartz360 offers robust reporting features, including accounts receivables reporting. Agencies can check outstanding balances, verify caregiver visits, track mileage and expenses, and prioritize collections by sorting reports based on 30-60-90 days.

Yes, CareSmartz360 provides a mobile app for home care administration. The agency app facilitates efficient communication, caregiver management, calendar views, and access to powerful invoicing features on the go.

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