We have empowered agencies, caregivers, and clients with the all-new CareSmartz360+ caregiver app. The intuitive interface coupled with advanced scheduling features, the CareSmartz360+ caregiver app gives more power to caregivers to ensure quality care delivery.
Simplify Communication with Multilingual Support
Caregivers can navigate the app in their preferred language with no additional hassle. Choose from English, Spanish, French, Russian, and many more global languages to optimize workflow. The functionality of the multilingual mobile app will benefit caregivers by the following:
Quick and easy understanding for native caregivers
Coherent workflow management
Easy access to all in-app features
Maximized work productivity
One Dashboard for Caregivers to Stay Updated with Upcoming Shifts
Streamlined processes and real-time updates help caregivers to enhance the quality of care. CareSmartz360 helps caregivers to get quick insights into their shifts and leverage offline mode to improve data synchronization.
Caregivers can view the upcoming shift or the ongoing shift
Caregivers can perform clock-in/clock-out right from the dashboard
The app allows the caregiver to quickly view appointments of the day, their task list, and relevant patient data required to deliver care services
Users can also perform other operations such as:
View/Add Key documents
View SMS log
Caregivers can work on disconnected/offline mode and see the last time the data was sent to the server when they reconnect to the internet, via data or wifi
Caregivers can go to the schedule detail screen to perform schedule-related operations
Caregiver Shift Status and Calendar Updates
The calendar screen now allows caregivers to see assigned shifts, open shifts, and meetings for each day. There is an appointment screen for caregivers to clock in and out at the start and end of care delivery. The new and improved UI also contains all of the assignments in various categories in one screen under Calendar.
Assigned – All assigned schedules are displayed on this screen along with the date. Open – All open shifts are displayed on this screen along with the current date. Available – All available shifts are displayed on this screen along with the current date. Meeting – Meetings, if any, are displayed on this screen along with the current date.
My Clients & My Profile
Caregivers can quickly view all the information about their clients in a single location. This feature helps caregivers reach their destination and get contact & emergency contact details.
Caregivers have access to “My Clients” which contains detailed information about the clients
By clicking on any client’s name, the caregiver will be directed to view the client’s address, emergency contacts, and care plan
Caregivers can now view their profile details under “Profile”
In addition to the existing features, caregivers will be able to view their online/offline status, the version of the application, and GPS accuracy
The ‘Available Shifts’ feature in the caregiver app allows caregivers to accept or decline any shift that the agency has requested them to fill.
The ‘Find Caregiver’ option in the scheduling module of CareSmartz360+ allows service providers to request one or more caregivers to fill a specific schedule
Caregivers can see those shifts that you would like them to fill, within the caregiver app, and then can mark their status as Available, Unavailable, or that they need more information
Based on these responses, home care agencies can easily review and assign an available caregiver for the open shift
COVID-19 Pre-Screening Module for Caregiver and Client Safety
CareSmartz360+’s COVID-19 task force is making every effort to ensure the safety of your clients and caregivers. We have introduced the “Pre-Screening” module in the caregiver app to analyze and protect caregivers and clients against COVID-19 exposure.
CareSmartz360+’s ‘Shift Pre-Screening’ helps your agency to screen caregivers that may have been exposed to COVID-19
Once enabled, the Caregiver will receive a prompt in the caregiver app to answer predefined questions
In the Office Settings, you can determine the questions and whether the caregiver will need to answer for every shift or just once a day.
After answering these questions, the caregiver signs and clicks ‘Save’ to submit the answers
If the Caregiver answers any of the 4 questions unfavorably, the agency will be notified via email/SMS
The new CareSmartz360+ caregiver app has many functions for caregivers.
Record Expenses: Caregivers can record expenses incurred while providing care services. The Expenses will automatically be calculated into your payroll.
Show Unavailability: Caregivers can mark themselves as unavailable, due to vacations or personal scheduling conflicts. This way, the system knows they are unavailable for shifts and will notify the scheduler as part of creating schedules.
Compliance: Caregivers can upload and record their compliance documents, including licenses and certifications.
Accurate Distance: The app now shows the current distance of the caregiver from the client’s location on each shift.
Total Scheduled Hours: On the Calendar screen, the caregiver app shows the total hours that have been completed by the caregiver on a particular day.
Quick Clock-Out: Caregivers can see 2 shifts on the app dashboard: the shift they are currently working on and the next upcoming.
Upload Video Files: Caregivers can add videos and/or documents as attachments in the app. This would be for things like add expense, add notes, key documents, compliance, etc.
Caresmartz is precisely monitoring the COVID-19 Pandemic across the United States and has formed a COVID-19 Taskforce that is working tirelessly to help agencies, caregivers, and clients during the crisis. Moreover, CareSmartz360 caregiver app is now equipped with the “Shift Pre-Screening” module to screen the caregivers before they begin their shift for enhancing the safety of the clients and caregivers. .
The “Shift Pre-Screening” feature screens the caregivers before they begin their shift. The caregivers need to go through a COVID-19 questionnaire that determines whether the caregiver is fit for duty or not. The same is notified to the agency for further action.
The “Shift Pre-Screening” feature, when enabled from the agency’s end, will give a prompt on the screen on the caregiver app in the caregiver’s smartphone. The caregiver needs to answer questions regarding their overall health before they can clock-in for the assigned shift. The result is stored and sent to the agencies instantly via SMS/email.
If the caregiver’s internet connectivity is unstable or the internet is not available, the caregivers can work on disconnected/offline mode and can see the last sync i.e. when the data was sent to the server as soon as the connectivity is restored.