The All-New CareSmartz360+ Caregiver App
We have empowered agencies, caregivers, and clients with the all-new CareSmartz360+ caregiver app. The intuitive interface coupled with advanced scheduling features, the CareSmartz360+ caregiver app gives more power to caregivers to ensure quality care delivery.
Simplify Communication with Multilingual Support
Caregivers can navigate the app in their preferred language with no additional hassle. Choose from English, Spanish, French, Russian, and many more global languages to optimize workflow. The functionality of the multilingual mobile app will benefit caregivers by the following:
- Quick and easy understanding for native caregivers
- Effortless communication
- Coherent workflow management
- Easy access to all in-app features
- Maximized work productivity
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>Caregiver Shift Status and Calendar Updates
The calendar screen now allows caregivers to see assigned shifts, open shifts, and meetings for each day. There is an appointment screen for caregivers to clock in and out at the start and end of care delivery. The new and improved UI also contains all of the assignments in various categories in one screen under Calendar.
Assigned – All assigned schedules are displayed on this screen along with the date.
Open – All open shifts are displayed on this screen along with the current date.
Available – All available shifts are displayed on this screen along with the current date.
Meeting – Meetings, if any, are displayed on this screen along with the current date.
My Clients & My Profile
Caregivers can quickly view all the information about their clients in a single location. This feature helps caregivers reach their destination and get contact & emergency contact details.
- Caregivers have access to “My Clients” which contains detailed information about the clients
- By clicking on any client’s name, the caregiver will be directed to view the client’s address, emergency contacts, and care plan
- Caregivers can now view their profile details under “Profile”
- In addition to the existing features, caregivers will be able to view their online/offline status, the version of the application, and GPS accuracy
Available Shifts
The ‘Available Shifts’ feature in the caregiver app allows caregivers to accept or decline any shift that the agency has requested them to fill.
- The ‘Find Caregiver’ option in the scheduling module of CareSmartz360+ allows service providers to request one or more caregivers to fill a specific schedule
- Caregivers can see those shifts that you would like them to fill, within the caregiver app, and then can mark their status as Available, Unavailable, or that they need more information
- Based on these responses, home care agencies can easily review and assign an available caregiver for the open shift
COVID-19 Pre-Screening Module for Caregiver and Client Safety
CareSmartz360+’s COVID-19 task force is making every effort to ensure the safety of your clients and caregivers. We have introduced the “Pre-Screening” module in the caregiver app to analyze and protect caregivers and clients against COVID-19 exposure.
- CareSmartz360+’s ‘Shift Pre-Screening’ helps your agency to screen caregivers that may have been exposed to COVID-19
- Once enabled, the Caregiver will receive a prompt in the caregiver app to answer predefined questions
- In the Office Settings, you can determine the questions and whether the caregiver will need to answer for every shift or just once a day.
- After answering these questions, the caregiver signs and clicks ‘Save’ to submit the answers
- If the Caregiver answers any of the 4 questions unfavorably, the agency will be notified via email/SMS
Additional Features
The new CareSmartz360+ caregiver app has many functions for caregivers.
- Record Expenses:
Caregivers can record expenses incurred while providing care services. The Expenses will automatically be calculated into your payroll. - Show Unavailability:
Caregivers can mark themselves as unavailable, due to vacations or personal scheduling conflicts. This way, the system knows they are unavailable for shifts and will notify the scheduler as part of creating schedules. - Compliance:
Caregivers can upload and record their compliance documents, including licenses and certifications. - Accurate Distance:
The app now shows the current distance of the caregiver from the client’s location on each shift. - Total Scheduled Hours:
On the Calendar screen, the caregiver app shows the total hours that have been completed by the caregiver on a particular day. - Quick Clock-Out:
Caregivers can see 2 shifts on the app dashboard: the shift they are currently working on and the next upcoming. - Upload Video Files:
Caregivers can add videos and/or documents as attachments in the app. This would be for things like add expense, add notes, key documents, compliance, etc.
