The All-New CareSmartz360+ Caregiver App

We have empowered agencies, caregivers, and clients with the all-new CareSmartz360+ caregiver app. The intuitive interface coupled with advanced scheduling features, the CareSmartz360+ caregiver app gives more power to caregivers to ensure quality care delivery.

Simplify Communication with Multilingual Support

Caregivers can navigate the app in their preferred language with no additional hassle. Choose from English, Spanish, and Korean to optimize their workflow. The functionality of the multilingual mobile app will benefit caregivers by the following:

  • Quick understanding for native Korean & Spanish Caregivers
  • Effortless communication
  • Coherent workflow management
  • Easy access to all in-app features
  • Maximized work productivity
Caregiver app - CareSmartz360>

One Dashboard for Caregivers to Stay Updated with Upcoming Shifts

Streamlined processes, quick scheduling, and real-time updates that help caregivers to enhance quality of care. CareSmartz360 helps caregivers to get quick insights into their shifts and can now leverage offline mode to
improve data synchronization.

  • Caregivers can view the upcoming shift or the ongoing shift
  • Caregivers can perform clock-in/clock-out from this screen itself
  • The app allows the caregiver to quickly view appointments of the day, their task list, and relevant patient data required to deliver care services
  • User can also perform other operations such as:
    • View/Add Key documents
    • View/Add Compliance
    • View/Add Availability-Unavailability
    • View SMS log
  • Caregivers can work on disconnected/offline mode and see the last sync i.e. when the data was sent to the server as soon as the connectivity is restored
  • Caregivers can go to its detail screen to perform schedule related operations
Caregiver caregiver app - CareSmartz360>

Caregiver Shift Status and Calendar Updates

The calendar screen now allows caregivers to see assigned shifts, open shifts, and meetings for each day. There is an appointment screen for caregivers to clock in and out at the start and end of care delivery. The new and
improved UI also contains all of the assignments in various categories in one screen under Calendar.

Assigned – All assigned schedules are displayed on this screen along with the date Open – All open shifts are displayed on this screen along with the current date Available – All available shifts are
displayed on this screen along with the current date Meeting – Meetings, if any, are displayed on this screen along with the current date

Caregiver Calendar & Appointment Details

My Clients & My Profile

Caregivers can quickly view all the information about their clients in a single location. This feature helps caregivers reach their destination and get contact & emergency contact details.

  • Caregivers have access to “My Clients” which contains detailed information about the clients
  • By clicking on any client’s name, the caregiver will be directed to view the client’s address, emergency contacts, and care plan
  • Caregivers can now view their profile details under “Profile”
  • In addition to the existing features, caregivers will be able to view their online/offline status, the version of the application, and GPS accuracy
Task Completion - Caregiver Scheduling App

Available Shifts

The ‘Available Shifts’ feature in the caregiver app allows caregivers to accept or decline any specific or immediate shifts.

  • The ‘Find Caregiver’ option in the scheduling module of CareSmartz360+ allows service providers to request one or more caregivers to fill a specific schedule/li>
  • Caregivers can see the shifts that you would like them to fill, within the caregiver app, and then can mark their status as Available, Unavailable, or that they need more information
  • Based on these responses, home care agencies can easily review and assign an available caregiver for the open shift
View Available Shifts - CareSmartz360 Home Care Scheduling App

COVID-19 Pre-Screening Module for Clients’ Safety

CareSmartz360+’s COVID-19 taskforce is tirelessly making every possible effort to ensure the safety of clients and caregivers. We have introduced the “Pre-Screening” module in the caregiver app to analyze and protect caregivers
and clients against COVID-19 exposure.

  • CareSmartz360+’s ‘Shift Pre-Screening’ helps your agency to screen caregivers that may be exposed to COVID-19rtz360’s latest feature ‘Shift Pre-Screening’ helps your agency to screen caregivers that may be exposed to
  • Once enabled, the Caregiver will receive a prompt in the caregiver app to answer four predefined pre-shift screening questions prior clocking-in for their shift
  • After answering these questions, the caregiver signs and clicks ‘Save’ to submit the answers
  • If the Caregiver answers any of the 4 questions unfavorably, the agency will be notified via email/SMS
Task Completion - Caregiver Scheduling App

Additional Features

The new CareSmartz360+ caregiver app has more options for caregivers that cover expenses, unavailability, clients, and compliance.

  • Record Expenses:
    Caregivers can record expenses incurred while providing care services and apply for reimbursement
  • Show Unavailability:
    Caregivers can mark themselves as unavailable in advance so that the system knows they are unavailable for shifts
  • Client List:
    Caregivers can see a list of the clients they serve. This view shows details like the address and phone number.
  • Compliance:
    Caregivers can upload and record their compliance documents in one place including licenses, certifications, or any other important documents.
  • Accurate Distance:
    The app now shows the current distance of each caregiver from the client’s location on each shift.
  • Total Scheduled Hours:
    The caregiver app shows the total hours that have been scheduled for the caregiver on a particular day on the Calendar screen.
  • Quick Clock-Out:
    Caregivers can see 2 shifts on the app dashboard: the shift they are currently working and the next upcoming. This will make it easier to perform a clock-out after the shift end time.
  • Upload Video Files: Caregivers can add videos from the various add forms like add expense, add notes, etc. as attachments right within the caregiver caregiver app.
CareSmartz360 Home Care caregiver app for Caregivers

Got a Question?

Caresmartz is precisely monitoring the COVID-19 Pandemic across the United States and has formed a COVID-19 Taskforce that is working tirelessly to help agencies, caregivers, and clients during the crisis. Moreover, CareSmartz360 caregiver app is now equipped with the “Shift Pre-Screening” module to screen the caregivers before they begin their shift for enhancing the safety of the clients and caregivers. .

The “Shift Pre-Screening” feature screens the caregivers before they begin their shift. The caregivers need to go through a COVID-19 questionnaire that determines whether the caregiver is fit for duty or not. The same is notified to the agency for further action.

The “Shift Pre-Screening” feature, when enabled from the agency’s end, will give a prompt on the screen on the caregiver app in the caregiver’s smartphone. The caregiver needs to answer questions regarding their overall health before they can clock-in for the assigned shift. The result is stored and sent to the agencies instantly via SMS/email.

The caregiver can perform several tasks that include:

  • View/Add Key documents
  • View/Add Compliance
  • View/Add Availability-Unavailability
  • View SMS log

If the caregiver’s internet connectivity is unstable or the internet is not available, the caregivers can work on disconnected/offline mode and can see the last sync i.e. when the data was sent to the server as soon as the connectivity is restored.

The caregivers can navigate to the “My Clients” screen in the CareSmartz360 caregiver app and check the emergency contact detail of the client.

New to CareSmartz360?

Find out how it works

Latest in Home Care Technology

Subscribe to our newsletter for the latest in Home Care