View schedules, visit notes, tasks completed, and pay invoices - all in one place.
Data Security
Client Satisfaction
Faster communication
The CareSmartz360 client and family portal offers 24/7 access, allowing families and care recipients to track care in real-time, view complete care plan & assigned caregiver, manage schedules, tasks & notes, communicate with agencies, and pay invoices conveniently. Using it, the clients can give feedback and actively manage their care.
Clients enjoy a centralized hub for care schedules, invoices, and agency communication. Easy access to contact information and feedback options empowers informed decisions and fosters peace of mind.
Clients and family members can view the history of all invoices generated, and the current status of payments if they are paid, unpaid or partially paid. No need to make payments through paper cheques. The portal allows making quick payments against the invoices right within the dashboard. Billing and payment history provides spending insights on caregiving services.
The portal has information about the entire schedule of the caregiver’s visit — caregiver(s) name, identity, and experience. Any family member or the clients themselves can see the date and time of each visit, tasks to be performed by a caregiver, care history, and the status of a schedule — if it is canceled, approved/disapproved, caregiver no show, and more.
Care needs change with time. Clients can easily connect with the agency through the portal by sending emails about the new care needs. Supporting documents, medical records, recommended medication, care plan, and more can be shared with the agency from the client & family portal.
Our 360° approach to security safeguards your data against unauthorized access, breaches, and other security threats.
I loved how the software is designed for you to access it from anywhere. It is very compatible with tablets, computer and smart phones. The software is easy to navigate through, I enjoy the clock in & clock out system for caregivers and client portal making it more flexible for caregivers to track there schedules, vacations, time off request and available shifts.
Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.
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