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Award-Winning Client Support

Questions, concerns, feedback – we’re here for all of it.

Best Home Care Software Awards 2024

95%

Client Satisfaction

<2Min

Response Time

3.5 M+

Visits Managed

CareSmartz360 Support

Our customer support extends beyond merely answering one-off questions. It ranges from 1:1 client onboarding and training to providing deeper insights on how to use the platform.

Our highly trained & experienced Implementation and Support teams assist with:

  • Implementation, including data migration, configuration and 1:1 training.
  • Diagnosing questions to provide thorough responses.
  • Ongoing interactions regarding optimization of workflows.
  • Configuration modifications to assist with the way you do business.
  • Understanding form customization needs to help with your form creation.
  • Training your staff on new product features.
  • Creating custom reports to deliver deeper insights into the health of your business.

Client Support You Can Trust

We’re here to help

From onboarding to scaling your growth, you can expect:

Help 1

Brilliant Teamwork

We are always striving to provide the greatest results for our clients.

Help 2

Great Experiences

We make it simple for you to communicate with us, infusing each interaction with pleasant energy.

Help 3

Clients First Approach

Everything we do is focused on your long-term success.

Help 4

Passionate Learners

We’re expanding our horizons by staying up to date on current home care trends and bringing innovative solutions.

Help 5

Gratefulness

We respond quickly, keep our promises, and demonstrate gratitude.

We've just scratched the surface

Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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