Award-Winning Client Support

Questions, concerns, feedback – we’re here for all of it.

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95

Client Satisfaction

< 2

Response Time

3.5

Visits Managed

CareSmartz360 Support

Our customer support extends beyond merely answering one-off questions. It ranges from 1:1 client onboarding and training to providing deeper insights on how to use the platform.

Our highly trained & experienced Implementation and Support teams assist with:

  • Implementation, including data migration, configuration and 1:1 training.
  • Diagnosing questions to provide thorough responses.
  • Ongoing interactions regarding optimization of workflows.
  • Configuration modifications to assist with the way you do business.
  • Understanding form customization needs to help with your form creation.
  • Training your staff on new product features.
  • Creating custom reports to deliver deeper insights into the health of your business.

Client Support You Can Trust

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We’re here to help

From onboarding to scaling your growth, you can expect:

Help 1

Brilliant Teamwork

We are always striving to provide the greatest results for our clients.

Help 2

Great Experiences

We make it simple for you to communicate with us, infusing each interaction with pleasant energy.

Help 3

Clients First Approach

Everything we do is focused on your long-term success.

Help 4

Passionate Learners

We’re expanding our horizons by staying up to date on current home care trends and bringing innovative solutions.

Help 5

Gratefulness

We respond quickly, keep our promises, and demonstrate gratitude.

We've just scratched the surface.

Our users reported 95% customer satisfaction in 2021. Schedule a personal walkthrough to see CareSmartz360 in action.

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