AI HubSeamless EVV Software Migration for Tennessee's Trusted Home Care Agencies
This video focuses on how Tennessee home care agencies can migrate to a platform like CareSmartz360. Key features include open API for seamless data integration (clients, caregivers, schedules, visits), personalized one-on-one training/support, minimal downtime & ensuring EVV compliance throughout the transition.
Who we empower every day
By Role- Agency Owners – Lead the migration strategy to the new system, protect data integrity, provide training & ensure EVV compliance during the changeover.
- Supervisors – Validate migrated schedules, caregiver profiles, EVV workflows, and mobile/telephony capture tools.
- Care Managers – Ensure client assignments continue with minimal disruption and staff are aligned with the new system.
- Billers – Ensure claims flow during migration, EVV data remains valid and traceable & the new system supports billing continuity.
- Schedulers – Adopt new scheduling workflows, mobile/telephony tools, and train caregivers on the new interface with minimal stoppage
- Caregivers – Receive training on the new system, adopt new tools quickly, and continue delivering care seamlessly
- On-Call Coordinators – Manage backup staffing while preserving EVV capture and compliance during transition
Migration under EVV mandates is more than changing software—it impacts service delivery, staff adoption, documentation, and reimbursement. Choosing a provider with strong migration support, training, and EVV-readiness sets agencies up for success.
