State-wise Videos

EVV Solutions for Home Care Agencies in Michigan: Benefits and Features

Michigan evv software solution for home care agencies

This video introduces CareSmartz360, a next-gen EVV and home care management platform for Michigan, designed to support compliance with the Michigan Department of Health and Human Services (MDHHS) EVV requirements. Michigan operates an “open-vendor” EVV model via the aggregator HHAeXchange.

The video highlights features such as GPS & telephony clock-in/out, a mobile caregiver app, open APIs for integration, scheduling & staffing tools, streamlined billing tied to EVV visit data, robust reporting & migration support.

Who we empower every day

By Role
  • Agency Owners – Roll out a compliant, scalable EVV + home care solution that handles growth & reimbursement.
By Persona
  • Supervisors: Monitor caregiver compliance, exceptions & visit logs
  • Care Managers: Ensure the services provided match the records confirmed by EVV.
  • Billers: Send in claims supported by verified EVV data
  • Schedulers: Assign all shifts as per EVV capture specifications.
  • Caregivers: Use a phone or mobile device to clock in and out precisely.
  • On-Call Coordinators: Manage schedule changes while maintaining EVV integrity.

Michigan’s EVV implementation timeline includes: Home Health Fee-for-Service beginning April 1, 2024; Home Help Agency Providers beginning July 1, 2024; Home Help individual caregivers beginning September 3, 2024.

Providers can either use HHAeXchange at no cost or an alternate EVV system that integrates via EDI with the state aggregator.

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Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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