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EVV Solutions for Home Care Agencies in Virginia: Benefits and Features

Virginia evv software solutions for home care agencies

CareSmartz360 is the go-to solution for home care agencies in the Commonwealth of Virginia seeking full-featured EVV compliance and operations support.

Our platform is designed to streamline caregiver workflows, strengthen compliance and elevate service delivery. With integration for Virginia’s Department of Medical Assistance Services EVV rules, it features a mobile/telephony app, GPS and location tracking, schedule and billing automation, open API architecture, point-of-care documentation and seamless data migration.

Who we empower every day

By Role

  • Agency Owners – Select a platform that ensures compliance with Virginia’s EVV laws, supports full agency operations and protects reimbursement.

By Persona

  • Supervisors – Monitor clock-in/clock-out, GPS check-ins, visit records and EVV exceptions.
  • Care Managers – Ensure each caregiver visit aligns with client plans, documented and verified via EVV.
  • Billers – Submit claims supported by EVV data, reducing risk of denials or recoupments.
  • Schedulers – Assign shifts that integrate directly with EVV capture tools (mobile/telephony) so visit data is valid.
  • Caregivers – Use intuitive mobile/telephony application to record visits, clock in/out, document at point of care.
  • On-Call/Backup Coordinators – Manage emergent coverage while preserving full EVV capture and documentation integrity.

Virginia follows a provider-choice EVV model: agencies may select their own EVV vendor as long as it meets DMAS requirements. The six required data elements (type of service, date of service, individual receiving, individual providing, location, time begin/end) must be captured.

Selecting a platform that embeds EVV capture, scheduling, mobile/telephony clock-in/out, and billing workflow helps agencies reduce risk of claim denial & improves operational efficiency.

Upgrade to Smarter, More Efficient Home Care Software

Our users reported 95% customer satisfaction in 2024. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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