State-wise Videos

This video focuses on how agencies in Vermont can migrate to a modern home-care/EVV software solution like CareSmartz360. Key points: open API supports data migration (clients, caregivers, schedules, visit history), personalised training/support, minimal downtime, and continuity of EVV compliance (since Vermont EVV compliance deadline was January 1, 2021).

Who we empower every day

By Role

• Agency Owners – Lead migration efforts, ensure data integrity, training, and EVV compliance continuity.

By Persona

• Supervisors – Validate migrated schedules, caregivers, EVV workflows and mobile/telephony capture in the new system.
• Care Managers – Ensure client assignments continue, caregivers adapt to new tools and service delivery remains smooth.
• Billers – Confirm claims & EVV data submission remain uninterrupted during migration.
• Schedulers – Transition to new scheduling workflows tied to EVV capture, train staff accordingly.
• Caregivers – Receive training on the new tool and adopt new mobile/telephony workflows with minimal disruption.
• On-Call Coordinators – Manage contingency staffing during transition while preserving EVV capture and documentation.

In Vermont—a state with a mature EVV requirement (deadline Jan 1, 2021)—migration is about more than new software. It involves scheduling, caregiver adoption, mobile tools, documentation and billing. Choosing a vendor with strong migration support & open APIs minimizes risk & ensures continuity.