AI HubEVV Solutions for Home Care Agencies in Tennessee: Benefits and Features
This video introduces how home care agencies in Tennessee can adopt the CareSmartz360 platform to meet the state’s Electronic Visit Verification (EVV) requirements under the 21st Century Cures Act. The state’s official policy shows that EVV is required for Medicaid-funded personal care services (PCS) by January 1, 2020, & for home health services by January 1, 2023.
CareSmartz360 is integrated with the state-approved EVV aggregator (e.g., CareBridge) and offers telephony & GPS-enabled mobile apps, schedule management, automated billing, open APIs, caregiver location tracking, error-free Medicaid claim submission, point of care documentation, easy migration, and award-winning support.
Who we empower every day
By Role
- Agency Owners – Select a solution that assures compliance with Tennessee’s EVV mandate, supports operations and protects reimbursement
By Persona
- Supervisors – Monitor caregiver check-in/out, GPS location, visit capture and compliance
- Care Managers – Ensure client visits align with care plans and are properly documented via EVV
- Billers - Use the EVV data to support claims and lower denials
- Schedulers - Assign shifts using built-in processes for mobile and phone capture
- Caregivers - To easily clock in and out and record visits, use user-friendly mobile or phone apps
- On-Call Coordinators - Manage urgent staffing while maintaining the integrity of EVV capture & documentation
Tennessee’s EVV model mandates collection of the six required data elements (type of service, recipient, caregiver, date, time, location) to stay compliant and avoid federal funding penalties.
Choosing a fully integrated EVV-capable platform like CareSmartz360 enables agencies to centralize scheduling, documentation, route tracking, billing and reporting — reducing operational risk and boosting care quality.
