AI HubSeamless Home Care Software Migration for South Dakota's Trusted Home Care Agencies
This video addresses how agencies in South Dakota can migrate from legacy systems to the CareSmartz360 platform.
Key features include open APIs for seamless data transition (clients, caregivers, schedules), 1-on-1 training/support, minimal downtime, and maintaining EVV compliance during the migration. The state manual specifies EVV data collection must be available in near-real time and must support GPS/mobile/IVR or web-check-in.
Who we empower every day
By Role
- Agency Owners – Lead migration strategy: ensure data integrity, uninterrupted scheduling/claims, EVV compliance.
By Persona
- Supervisors – Validate migrated schedule, caregiver data, EVV workflows, mobile/telephony tools.
- Care Managers – Ensure that client assignments continue and transitions don’t disrupt service delivery.
- Billers – Keep the claims flowing and ensure EVV data remains valid, traceable and linked.
- Schedulers – Master the new scheduling workflows and mobile/telephony capture tools with minimal disruption.
- Caregivers – Receive training on the new system, adopt new tools and continue delivering care seamlessly.
- On-Call Coordinators – Provide emergent/back-up staffing while preserving EVV integrity during transition.
Migration is a critical juncture—especially under EVV mandates. Agencies that partner with a solution built for interoperability, migration support and training reduce risk, maintain operations and protect reimbursement.
