State-wise Videos

This video outlines regulatory oversight in Pennsylvania for home care and EVV. The DHS handles EVV implementation (personal care & home health services) under the federal Cures Act.

It also covers how the Pennsylvania Department of Health regulates home care agencies, licensing and provider standards. Compliance with EVV data elements, provider licensing and agency oversight ensures sustainable services.

Who we empower every day

By Role

• Agency Owners – Monitor licensure status, EVV compliance metrics (e.g., 85% auto-verify threshold from Jan 1 2025)

By Persona

• Supervisors – Align operations with regulatory obligations, staff training, EVV workflows, audits
• Care Managers – Ensure care delivery aligns with rules about licensing, EVV capture, documentation
• Billers – Use correct data and EVV records, understand state error-status codes and claims risk
• Schedulers – Assign staff and manage schedules with regulatory visibility and EVV capture in mind
• Caregivers – Work under compliant agency, follow EVV workflows, understand location/time capture
• On-Call Coordinators – Handle staffing changes while preserving regulatory compliance and EVV data integrity

Compliance is multi-layered: licensure, fraud prevention, EVV capture, data integrity and claims alignment. Agencies that integrate scheduling, mobile workflows, EVV capture and reporting into one system give themselves strategic advantage.