State-wise Videos

This video introduces how home care agencies in Pennsylvania can adopt the CareSmartz360 platform to meet the state’s Electronic Visit Verification (EVV) requirements under the 21st Century Cures Act and state regulation.

For example, the Pennsylvania Department of Human Services (DHS) states that providers may use either the DHS EVV system or an alternate EVV system that interfaces with the DHS Aggregator.

The software offers telephony & GPS-enabled mobile caregiver apps, scheduling, automated billing, robust EVV reporting, open APIs, caregiver location tracking, error-free Medicaid claim submission, and seamless migration.

Who we empower every day

By Role

• Agency Owners – Select a solution that meets Pennsylvania’s EVV mandate, supports operational growth, and protects reimbursement streams

By Persona

• Supervisors – Monitor caregiver check-ins/out, GPS location, EVV status, and visit compliance
• Care Managers – Ensure client visits are scheduled, delivered, and documented via EVV-compliant workflows
• Billers – Use verified EVV data (six required elements) to substantiate claims and reduce rejections
• Schedulers – Assign shifts that include client-caregiver and mobile/telephone EVV capture with GPS and time synchronization
• Caregivers – Record duties, take location and signatures, and clock in and out using mobile or phone tools
• On-Call Coordinators – Oversee emergency personnel while upholding compliance and EVV capture

Pennsylvania uses an “open EVV system” model: agencies may choose their own EVV vendor/system as long as it meets the six required data elements and interfaces with the DHS Aggregator.

A unified platform that ties mobile caregiver workflows, telephony/GPS, scheduling, billing, and EVV data capture helps reduce administrative burden and safeguard reimbursements.