State-wise Videos

This video addresses how home care agencies in Oregon can migrate from legacy management or EVV systems to a fully-integrated platform like CareSmartz360. Features include open APIs for data transfer, personalized 1-on-1 training, minimal disruption, and maintaining EVV compliance (Oregon uses a “Provider Choice Model” for EVV – providers select their own solution that meets OHA requirements).

Who we empower every day

By Role

• Agency Owners – Lead the migration strategy to ensure data integrity, service continuity, EVV compliance and billing flow

By Persona

• Supervisors – Validate that schedules, caregiver profiles, EVV workflows and mobile capture tools function correctly after migration
• Care Managers – Ensure client care assignment continuity and minimal disruption during the transition
• Billers – Maintain claims submission during transition and ensure EVV data remains valid and traceable
• Schedulers – Adopt new scheduling workflows, mobile/telephony capture tools while minimising downtime
• Caregivers – Receive training on the new system, adopt new tools confidently and continue delivering care
• On-Call Coordinators – Manage staff and shifts through the changeover while preserving EVV capture and compliance

Migration is a major operational shift—especially in states with EVV mandates like Oregon. Selecting a platform built for interoperability, data migration support and training reduces risk, secures reimbursement flow and strengthens operations.