State-wise Videos

This video guides agencies in Mississippi through migrating to CareSmartz360. It covers legacy-system data mapping, parallel testing, caregiver/mobile app training, schedule and payroll continuity, EVV aggregator integration (HHAeXchange/FEI Systems), and best-practice cut-over management.

Who we empower every day

• Agency Owners – Lead migration strategy that maintains compliance, revenue integrity & minimal service disruption

• Supervisors – Validate migrated data, monitor post-go-live exceptions
• Care Managers – Ensure there's service continuity & caregiver adoption
• Billers – Maintain billing history & transition to new workflows
• Schedulers – Transfer scheduling seamlessly and minimise gaps
• Caregivers – Receive training & adopt new tools smoothly
• On-Call Coordinators – Handle transitional shifts and exceptions

Mississippi’s EVV system via HHAeXchange allows agencies to keep using existing systems if they integrate via EDI into the aggregator.

Software with open APIs and dedicated migration support accelerates transition and reduces audit or reimbursement risk.