State-wise Videos

Navigating Michigan's Home Care Regulatory Landscape

Michigan's home care regulatory landscape

This video explains regulatory oversight in Michigan: the Michigan Department of Health and Human Services (MDHHS) regulates home-care providers, including EVV compliance, provider enrollment (via CHAMPS), and service verification.

Who we empower every day

By Role
  • Agency Owners – Navigate licensing, enrollment, EVV compliance, and regulatory relations
By Persona
  • Supervisors - Uphold operational compliance with legal requirements.
  • Care Managers - Cordinate documents, care plans, and legal needs.
  • Billers - File claims in accordance with the appropriate compliance guidelines.
  • Schedulers - Arrange shifts according to staffing regulations based on policy.
  • Caregivers - Recognize your responsibilities under regulations
  • On-Call Coordinators – Respond to regulatory shifts and ensure compliance across shifts

MDHHS mandated EVV capture for Home Help Agencies beginning July 1 2024, and Home Help individual caregivers beginning September 3 2024. Compliance demands that agencies integrate EVV, staffing, billing and documentation under one system.

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