State-wise Videos

EVV Solutions for Home Care Agencies in Michigan: Benefits and Features

Michigan evv software solution for home care agencies

This video introduces CareSmartz360 as a next-gen EVV + home care management platform for Michigan, designed to support compliance with the Michigan Department of Health and Human Services (MDHHS) EVV requirements. Michigan operates an “open-vendor” EVV model via the aggregator HHAeXchange.

The video highlights features: GPS & telephony clock-in/out, mobile caregiver app, open APIs for integration, scheduling & staffing tools, streamlined billing tied to EVV visit data, robust reporting, and migration support.

Who we empower every day

By Role
  • Agency Owners – Deploy a compliant, scalable EVV + home-care solution that supports growth and reimbursement
By Persona
  • Supervisors: Monitor caregiver compliance, exceptions, and visit logs
  • Care Managers: Make sure the services provided correspond to the records that have been confirmed by EVV.
  • Billers: Send in claims supported by verified EVV data
  • Schedulers: Assign all shifts in accordance with EVV capture specifications.
  • Caregivers: Use a phone or mobile device to precisely clock in and out.
  • On-Call Coordinators: Manage any changes to the schedule while maintaining the integrity of EVV.

Michigan’s EVV implementation timeline includes: Home Health Fee-for-Service beginning April 1 2024; Home Help Agency Providers beginning July 1 2024; Home Help individual caregivers beginning September 3 2024.

Providers can either use HHAeXchange at no cost or an alternate EVV system that integrates via EDI with the state aggregator.

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