AI HubSeamless EVV Software Migration for Massachusetts's Trusted Home Care Agencies
This video walks through migrating to the CareSmartz360 platform in Massachusetts. The state offers an open model EVV system via Sandata as the aggregator, so providers can either use the state system or their own “Alt-EVV” solution that meets data requirements.
The migration process covers data mapping from legacy systems, parallel testing, phased cut-over, caregiver training, and validation.
Who we empower every day
By Role- Agency Owners – Lead migration with minimal disruption while ensuring compliance
- Supervisors – Validate data integrity pre- & post-cutover
- Care Managers – Ensure that service continues during transition
- Billers – Maintain claim history & avoid revenue gaps
- Schedulers – Transfer scheduling data with no coverage disruption
- Caregivers – Transition smoothly to the new platform
- On-Call Coordinators – Manage exceptions & interim workflows
Massachusetts providers must register for EVV selection by December 9, 2024 and begin using their chosen system as soon as possible. Open-model states like MA require rigorous data integrity during migration—platforms with open APIs and strong support reduce time, risk and error.
