AI HubConsequences of Non-Compliance with EVV in Hawaii's Home Care Agencies
This video outlines the risks when Hawaii home care agencies fail to use an EVV system. For Med-QUEST–funded services, it is mandatory to use EVV; claims submitted without verified visit data will be rejected.
Without EVV, agencies risk losing payment, falling out of compliance, increasing administrative burden, and weakening trust in care delivery. The video demonstrates how CareSmartz360’s EVV platform helps avoid these consequences by streamlining visit verification, enforcing accurate documentation, and integrating with state systems.
Who we empower every day
By Role- Agency Owners – Avoid claim denials and financial risk by ensuring all visits are recorded through EVV.
- Caregivers – Must use EVV tools to log visits or risk unpaid work.
- Billers – Depend on verified visit data for submitting clean claims.
- On-Call Coordinators – Ensure visits are validated in real-time.
- Supervisors – Monitor compliance & mitigate audit risk.
- Care Managers – Monitor documentation & ensure care is delivered as scheduled.
- Schedulers – Make sure that shifts are verifiable via EVV systems.
In Hawaii, EVV is not optional for Medicaid-funded services — agencies that don’t comply will see claims denied and revenue impacted.
With CareSmartz360, agencies can avoid the financial harm of non-compliance. Our EVV tools validate every visit, support clean billing, & protect your agency’s viability in Hawaii’s highly regulated environment.
