Who Oversees EVV in Connecticut?
This video explains who regulates Electronic Visit Verification (EVV) in Connecticut. The Connecticut Department of Developmental Services (DDS) plays a central role in implementing and managing EVV for Medicaid-funded home care services.
Agencies must comply with DDS oversight to meet federal 21st Century Cures Act requirements and ensure accurate service delivery.
The video also shows how CareSmartz360 helps agencies stay compliant by offering integrated EVV tracking, automated reporting, and expert guidance for meeting DDS requirements.
Knowing the right regulatory body — and having the right technology — is key to staying compliant and avoiding costly penalties.
Who we empower every day
By Role
- Agency Owners – Understand DDS requirements & maintain compliance confidently.
By Persona
- Caregivers – Use EVV tools to track visits & stay compliant.
- On-Call Coordinators – Monitor real-time check-ins to ensure DDS compliance.
- Care Managers – Ensure accurate visit documentation for the purpose of audits.
- Schedulers – Plan shifts aligned with EVV compliance needs.
- Billers – Submit accurate, DDS-compliant Medicaid claims.
- Supervisors – Monitor adherence and resolve visit discrepancies.
Regulatory clarity plus the right EVV solution helps agencies stay audit-ready, avoid penalties, and deliver compliant care with confidence.
With CareSmartz360, Connecticut agencies can navigate DDS oversight with ease. From visit verification to Medicaid billing, the platform ensures compliance while streamlining operations.