State-wise Videos

Is Electronic Visit Verification mandatory in Connecticut?

Electronic visit verification in Connecticut

This video clarifies that Electronic Visit Verification (EVV) is mandatory in Connecticut for Medicaid-funded personal care & home health services as per the 21st Century Cures Act.

The Connecticut Department of Developmental Services (DDS) enforces compliance, and agencies that fail to meet these standards risk penalties and delayed payments.

It also shows how CareSmartz360 helps agencies meet mandatory EVV requirements with GPS-enabled time tracking, automated reporting, and Medicaid-ready billing — ensuring no gaps in compliance. EVV isn’t optional in Connecticut — agencies need a reliable solution to meet regulations and protect reimbursements.

Who we empower every day

By Role

  • Agency Owners – Stay compliant with DDS EVV mandates and avoid penalties.

By Persona

  • Caregivers – Clock in/out accurately and reduce paperwork.
  • On-Call Coordinators – Monitor EVV compliance in real time.
  • Care Managers – Ensure all visits are logged and compliant.
  • Schedulers – Plan and adjust shifts for accurate visit verification.
  • Billers – Submit compliant Medicaid claims to avoid denials.
  • Supervisors – Track team performance and adherence to EVV.

Mandatory EVV doesn’t have to be a burden — the right software makes compliance simple and protects agency revenue. With CareSmartz360, Connecticut agencies can meet EVV mandates seamlessly, keeping operations smooth and Medicaid reimbursements secure while empowering caregivers in the field.

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