Select one, a few, or as many caregivers as you want, then you can create an email or text message to let them know about open shifts. You can also remind them to check their compliance expirations or complete trainings that are due.
On the Caregiver Search screen, select one, a few or as many caregivers as you want to get a particular message, then select the email icon at the top of the page.
Yes, all the communications done through the CareSmartz360 system between the agency and caregiver are saved in the email and text message logs.
Yes, the homecare management system saves all text messages you have sent or received so you can easily refer to it in the Global text message Log.
If you have a message that you send regularly to clients, caregivers, or payers, you can create and save a template, so you don’t have to re-enter the text of the message each time you send it. The system comes with templates already created for standard things like upcoming shifts, missed clock in/out, invoices that are ready and many other topics.
Under Time tracking, we have a Messaging option that displays all the voicemails received and sent by specific caregivers. You can search by a date range here.
Filling open shifts is a crucial task in your homecare management business. When you have an open shift, you can filter caregivers and send an email or text message to the selected ones or all of them at the same time. They see your communication and respond quickly.
Our users reported 95% customer satisfaction in 2021. Schedule a personal walkthrough to see CareSmartz360 in action.