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Caregiver management software for modern home care teams

From caregiver matching and scheduling to AI-assisted documentation and compliance tracking, simplify the way your agency manages caregivers every day.

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Streamlined caregiver management

Efficient workflows for seamless caregiver oversight.

Streamlined caregiver management - CareSmartz360

Find qualified caregivers

Search, communicate, and manage in one place.

  • The caregiver management section in CareSmartz360 is an easy-to-use feature to search for a caregiver.
  • Grid filters can help you see the contact and skill-set information you are looking for right in front of you.
  • Send emails or text messages to an individual or multiple caregivers at once.
  • Easy access to a caregiver’s schedule directly from the search page.
Cloud Based Caregiver Management Software - CareSmartz360

Match the right caregiver to every client

Efficiently pair caregivers with client needs.

  • From caregiver availability and cooking skills to expertise in specific conditions like Alzheimer's and Diabetes, record, and access all pertinent caregiver information in one place.
  • The CareSmartz360 software streamlines the process, ensuring the right caregiver matches the client's needs and facilitating quality care and client satisfaction.
Caregiver scheduling Software - CareSmartz360

Smarter scheduling & shift coordination

One place to create and modify caregiver schedules.

  • The Schedules tab allows you to easily update an existing schedule or click on an unmarked date to add a new schedule.
  • Extremely intuitive and super-easy to use, CareSmartz360 software will cut down your scheduling time and enhance efficiency.
CareSmartz360 caregiver management software with AI-assisted notes and voice-to-text documentation features

AI & Voice-powered caregiver documentation

Faster, clearer caregiver notes with AI assistance

Streamline caregiver documentation with built-in AI-assisted note rewriting and voice-to-text entry across the caregiver mobile app and caregiver portal. Caregivers can quickly dictate visit updates or refine rough notes into clear, structured documentation in seconds.

This reduces documentation effort after shifts while ensuring more consistent, audit-ready care notes across your agency.

  • Reduce caregiver typing burden with voice-to-text entry
  • Improve care notes clarity and consistency with AI assistance
  • Strengthen audit-ready documentation across teams
Cloud Based Caregiver Management - CareSmartz360

Simplify caregiver compliance & HR operations

Streamline recordkeeping and ensure compliance with ease.

The HR tab is a great tool to record and access everything you need to know about your caregivers. Record and update caregiver information such as:

  • Educational qualifications
  • Unique pay rates
  • Compliance certifications
  • Licenses
  • Employment history
Caregiver Mobile app for agency staff - CareSmartz360

Mobile app for agency operations

Manage caregivers, schedules, and operations from anywhere.

The feature-rich CareSmartz360 app enables homecare office staff to control operations, manage caregivers, monitor visits, improve communication, and enhance the quality of care all from one place.

Have a question?

Yes. With CareSmartz360's caregiver management software, you can upload and store key documents related to the caregiver. These could be certifications, licenses etc.

When candidates apply for caregiver positions through the website, this screen will display their details so you can get in touch with them easily. Your hiring becomes easier and faster!

A caregiver can indicate times when he/she will or will not be available by entering the dates and times, right from the caregiver portal or the mobile app. The caregiver software will then raise an alert if an agency user is trying to schedule the person during one of those unavailable times, and it won’t display any unavailable caregivers in the Find Caregiver tool.

This is possible from the Care Co-ordinator Dashboard. You can select a caregiver and a date range to view the tasks for that particular caregiver in that specific period, including schedules.

Your administrative staff is also represented here on the Other Staff screen. You can maintain and view HR modules, trainings etc. for them as well.

The Available Shifts tab will display the Open Shift requests sent to the caregiver. You can also see the status of that request, whether pending or accepted.
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Explore All Awards
CareSmartz360: G2 Awards, Top-Rated for Home Care Excellence
100+ G2 Awards

Top-Rated for Home Care Excellence

CareSmartz360: Gartner Awards from Capterra, GetApp, and Software Advice
40+ Gartner Awards

Capterra, GetApp & Software Advice

CareSmartz360 Customer Testimonial
CareSmartz360 Customer Logos
Juli Wall

Owner, Morning Glory Home Care

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CareSmartz360 recognized as a G2 Momentum Leader for Spring 2026
CareSmartz360 awarded Best Customer Support by Software Advice for 2026
Capterra badge for Best Value in 2026, an award received by CareSmartz360
CareSmartz360 recognized as a Top Performer by SoftwareSuggest for 2026

Grow better with CareSmartz360 today

CareSmartz360 software dashboard interface on a desktop monitor and a mobile app