State-wise Videos

This video explains which state agencies in Oklahoma oversee Electronic Visit Verification (EVV) for home care services. The Oklahoma Health Care Authority (OHCA) authorizes and manages the statewide EVV system. Oklahoma Department of Human Services (OKDHS) audits Medicaid provider claims, especially for developmental disabilities, ensuring accuracy and compliance.

By Role

• Agency Owners - Ensure your EVV system is approved by OHCA and aligned with OKDHS audits.

By Persona

• Supervisors - Monitor that caregivers use the approved EVV system and ensure visit data is captured correctly.
• Biller/Payroll Specialists - Confirm visit data flows to claims submissions and be prepared for OKDHS auditing.
• Schedulers - Align scheduling workflows with an OHCA-approved EVV system to avoid non-compliance.
• Caregivers - Know that your visit data is captured and submitted via the approved system for Medicaid-funded services.
• On-Call/Backup Coordinators - Verify that backup staffing uses the correct EVV platform to maintain compliance.

In Oklahoma, EVV oversight is dual-agency: OHCA mandates and authorises the EVV system; OKDHS conducts audits of claims and provider compliance. Ensuring your technology, processes and staff training reflect both agencies’ rules is vital to avoid claim rejections or compliance issues.