State-wise Videos

This video explores EVV systems that provide multilingual interfaces for caregivers in Oklahoma—helping agencies support a diverse workforce. It describes a solution offering the mobile/telephony app in English, Spanish, French, Russian, Korean and more, while retaining full EVV features: GPS clock-in/out, schedule updates, client info and documentation.

By Role

• Agency Owners - Recognize that multilingual support reduces training time, improves adoption, supports caregiver engagement and broadens caregiver pool.

By Persona

• Supervisors - Ensure caregivers with varying language backgrounds can use the EVV app confidently, reducing mistakes or missed check-ins.
• Training Coordinators - Leverage multilingual training and app support to onboard caregivers faster and with higher reliability.
• Caregivers - Work in their preferred language, feel more confident using the EVV system, have fewer misunderstandings and provides better care.
• Schedulers/Billers - Benefit from improved data accuracy because caregivers are less likely to make errors when using a familiar language interface.

Offering caregivers an EVV app in their preferred language isn’t a luxury—it becomes a competitive advantage. In Oklahoma, where caregiver recruitment and retention matter, multilingual support boosts adoption, reduces errors, lowers training burden and supports full compliance. Implementing an EVV system without this feature may still function—but you will miss the productivity and quality gains that come with inclusive design.