AI HubAre there EVV solutions that offer multilingual support for caregivers in New Hampshire?
In this video, we explore how EVV systems can cater to multilingual caregiver workforces in New Hampshire. We highlight how agencies operating under the New Hampshire Department of Health and Human Services EVV rules can adopt solutions that support multiple languages for their caregivers, enabling clearer communication, smoother adoption, & stronger compliance. For example, CareSmartz360’s New Hampshire-state-approved EVV offering features a caregiver mobile app with “Multilingual Support” built-in.
We cover how multilingual features benefit scheduling, visit verification, caregiver productivity and agency compliance with EVV mandates.
Who we empower every day
By Role- Agency Owners – Choose a technology platform that meets EVV requirements and supports the language diversity of your workforce for improved adoption and retention
- Supervisors – Ensure caregivers understand their tasks, clock-in/out correctly and follow capture protocols even if English is not their first language
- Care Managers – Coordinate care knowing that caregivers working in alternate languages can still deliver service and capture it properly
- Billers – Trust the visit data captured by multilingual-enabled apps to support billing for Medicaid and other payers
- Schedulers – Assign shifts and staff with confidence that all caregivers have access to tools they can use in their preferred language
- Caregivers – Access mobile or telephony tools, clock-in/out, view tasks and report visit status in a language they’re comfortable with
- On-Call Coordinators – Manage shift substitutions and emergency staffing with assurance that multilingual app features will aid caregivers stepping into unfamiliar roles
Agencies in New Hampshire operating under the open-vendor EVV model must not only ensure visit verification compliance, but also ensure caregiver usability and staff engagement. Offering multilingual support in the EVV capture app is a strategic move—boosting caregiver satisfaction, reducing errors and enhancing data integrity. And because the CareSmartz360 system explicitly lists “Multilingual Support” as a feature in its NH offering, agencies can leverage this to strengthen compliance and workforce efficiency.
