AI HubNew Hampshire's Trusted EVV and Home Care Software System?
This video introduces CareSmartz360 as New Hampshire’s trusted home care and Electronic Visit Verification (EVV) software. It explains how the platform supports the New Hampshire Department of Health and Human Services EVV requirements by integrating with the state aggregator AuthentiCare (contracted via Fiserv).
Key features highlighted include telephony and GPS-enabled mobile capture, scheduling tools, seamless billing, caregiver location tracking, open APIs and migration support.
By using this solution, agencies can streamline caregiver activities, enhance compliance and elevate client care across New Hampshire.
Who we empower every day
By Role- Agency Owners - Choose and implement a fully EVV-compliant, expandable system that satisfies business requirements and state policy.
- Supervisors - Keep an eye on exception workflows, location compliance, and visit capturing
- Care Managers - Make sure that services are provided in accordance with confirmed visits and care plans
- Schedulers - Arrange shifts which comply with regulations & mobile capture
- Billers - Reduce denials by submitting claims supported by precise EVV data
- Caregivers - To clock in & out & provide care, use mobile or telephone tools
- On-Call Coordinators - Oversee staffing adjustments while preserving the integrity of EVV captures
New Hampshire operates an open-vendor EVV model where providers may use the state system or an approved third-party vendor, so long as required data is submitted to the NH DHHS aggregator.
Selecting a platform that supports full capture, scheduling and billing integration positions agencies for operational efficiency and compliance readiness.
