Navigating Oklahoma's Home Care Regulatory Landscape
This video outlines the regulatory oversight for home care agencies in Oklahoma. It explains how the Oklahoma Home Services Division (within the Oklahoma State Department of Health) oversees licensure and compliance of home care agencies, including issuing licenses, conducting inspections and enforcing regulations. The video also touches on EVV regulations under Oklahoma Administrative Code (OAC 317:30-3-34) which require EVV systems for personal care services.
Who we empower every day
By Role
- Agency Owners – Manage licensing, EVV compliance, documentation and software strategy in one coordinated platform
By Persona
- Supervisors – Ensure operational workflows meet regulatory requirements, EVV capture and staffing ratios
- Care Managers – Stay current on regulatory obligations (licensure, EVV, reporting) and ensure service delivery aligns
- Billers – Understand how state regulation, EVV matching and data capture impact reimbursement and audits
- Schedulers – Assign staffing in accordance with regulatory standards, EVV capture rules and visit documentation
- Caregivers – Work under licensed agencies, use approved systems for visit verification, and meet regulatory training/documentation expectations
- On-Call Coordinators – Manage staffing changes, emergent coverage and regulatory/compliance visibility
Operating a home care agency in Oklahoma means navigating licensure, EVV mandates, Medicaid regulations and service-authorization obligations. A robust platform that consolidates scheduling, EVV capture, mobile workflows and billing documentation positions agencies for compliance and growth.