State-wise Videos

This video focuses on how Tennessee home care agencies can migrate to a platform like CareSmartz360. Key features include open API for seamless data integration (clients, caregivers, schedules, visits), personalised one-on-one training/support, minimal downtime, and ensuring EVV compliance throughout the transition.

Who we empower every day

By Role

• Agency Owners – Lead the migration strategy to the new system, protect data integrity, training and EVV-compliance during change-over

By Persona

• Supervisors – Validate migrated schedules, caregiver profiles, EVV workflows and mobile/telephony capture tools
• Care Managers – Ensure client assignments continue with minimal disruption and staff are aligned with the new system
• Billers – Ensure claims flow during migration, EVV data remains valid and traceable, and new system supports billing continuity
• Schedulers – Adopt new scheduling workflows, mobile/telephony tools, and train caregivers on new interface with minimal stoppage
• Caregivers – Receive training on the new system, adopt new tools quickly and continue delivering care seamlessly
• On-Call Coordinators – Manage backup staffing while preserving EVV capture and compliance during transition

Migration under EVV mandates is more than changing software—it impacts service delivery, staff adoption, documentation and reimbursement. Choosing a provider with strong migration support, training and EVV-readiness sets agencies up for success.