State-wise Videos

This video explains how home care agencies in Tennessee generate revenue and how software like CareSmartz360 supports the process: including Medicaid-funded services, private-pay, Veteran Affairs, long-term care insurance, and other payer types. It demonstrates how integrated scheduling, EVV capture, caregiver documentation and streamlined billing combine to maximise reimbursement and operational efficiency.

Who we empower every day

By Role

• Agency Owners – Oversee the mix of revenue streams, align EVV/compliance systems and optimise operations for reimbursement flow

By Persona

• Supervisors – Ensure staffing aligns with authorised services, EVV capture aligns with billing criteria
• Care Managers – Coordinate meeting service authorisations, client eligibility and documentation
• Billers – Use software tools to file claims correctly, attach required EVV data and guide payer submission
• Schedulers – Assign shifts in line with authorised services, client eligibility and documented visits
• Caregivers – Provide the visit, capture the data, deliver the care—and support reimbursement via the system
• On-Call Coordinators – Manage unplanned staffing while preserving service authorisation, documentation and EVV capture

Revenue-cycle optimisation in Tennessee home care depends on accurate service authorisation, care delivery, EVV capture and billing submission. A unified platform that supports all stages creates smoother workflows, fewer claims issues and better financial performance.