State-wise Videos

This video describes the Choice Care program in Vermont—a Medicaid-approved long-term care service allowing seniors and individuals with physical disabilities to receive assistance at home rather than institutional settings. The software assists in scheduling, documentation and EVV capture for clients under this program.

Who we empower every day

By Role

• Agency Owners – Tap into the Choice Care program opportunities, ensure your software supports service delivery, documentation and EVV capture for waiver clients.

By Persona

• Supervisors – Assign caregivers properly, ensure training/credentials, schedule shifts for waiver clients and integrate mobile/telephony tools.
• Care Managers – Manage client transitions, coordinate plans under Choice Care and verify EVV capture aligns with service authorisations.
• Billers – Submit claims for the Choice Care program, ensure EVV data is attached and follow waiver documentation rules.
• Schedulers – Construct shifts for Choice Care clients, ensure caregiver compliance and integration with EVV capture.
• Caregivers – Deliver visits to these clients, use the mobile/telephony app for clock-in/out and documentation properly.
• On-Call Coordinators – Provide coverage for Choice Care clients with full documentation and EVV capture integrity.

When delivering services under waiver programs like Choice Care in Vermont, documentation and visit-verification are crucial. A platform that integrates scheduling, mobile/telephony EVV, billing and reporting supports agencies in meeting these complex requirements seamlessly.