State-wise Videos

Navigating Vermont's Home Care Regulatory Landscape

medicaid home care regulatory bodies in Vermont

This video covers the regulatory bodies in Vermont: the Department of Vermont Health Access oversees Medicaid; the Vermont Department of Disabilities, Aging & Independent Living (DAIL) and Virginia’s Department of Health have roles in oversight of home care and EVV implementation.

It explains how agency software must support documentation, credentialing, scheduling and EVV capture in line with state oversight.

Who we empower every day

By Role

  • Agency Owners – Ensure the agency meets licensing, regulatory and EVV-submission obligations in Vermont.

By Persona

  • Supervisors – Maintain caregiver credentials, training logs and documentation for audits and regulatory review.
  • Care Managers – Ensure client services align with state-approved authorisations and EVV capture.
  • Billers – Maintain records of EVV data, submission logs and audit trails for DVHA/DAIL.
  • Schedulers – Ensure shift assignments meet regulatory requirements for credentials, authorisations and EVV capture.
  • Caregivers – Know their documented responsibilities, EVV tools and compliance obligations.
  • On-Call Coordinators – Respond to staffing changes while preserving documentation and EVV compliance.

Regulatory compliance in Vermont includes licensing/training, EVV data submission, documentation and audit‐readiness. A unified software platform that encompasses scheduling, credential tracking, visit logs and EVV capture strengthens your agency’s operational posture and reduces risk.

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