Seamless EVV Software Migration for Utah's Trusted Home Care Agencies
This video explains how agencies in Utah can migrate to a compliant EVV-capable home care software platform. Key features: open API for seamless integration of data (clients, caregivers, schedules, visits), one-on-one training and support, minimal downtime, assurance that migration preserves EVV compliance since EVV is required by Utah Medicaid.
Who we empower every day
By Role
- Agency Owners – Lead the migration strategy to the new system, protect data integrity, training and EVV-compliance while transitioning
By Persona
- Supervisors – Verify migrated schedules, caregiver profiles, EVV workflows and mobile/telephony capture in new environment
- Care Managers – Ensure client assignments continue uninterrupted, that caregivers and visits are aligned under the new system
- Billers – Ensure claims flow during migration, EVV data remains valid and traceable, new software supports billing continuity
- Schedulers – Adopt new scheduling workflows, mobile/telephony tools, train caregivers on new interface, minimal disruption
- Caregivers – Receive training on the new tool, adopt the new workflows and continue service delivery seamlessly
- On-Call Coordinators – Manage backup staffing during change-over, maintain EVV data capture and compliance
Migration under EVV mandates is more than changing software—since Utah denies claims for services lacking EVV matching data after deadlines. Agencies must ensure full alignment: scheduling, mobile/telephony capture, EVV data submission, billing. Choosing a provider with strong migration support, open API and one-on-one training helps avoid risk.