Navigating Oregon's Home Care Regulatory Landscape
In this video, we explore how home care services in Oregon are regulated. The Oregon Department of Human Services and the Oregon Health Authority set standards for licensure, service delivery, and the EVV mandate. For example, Oregon Administrative Code § 410-127-0046 sets out detailed EVV requirements for home health agencies.
Who we empower every day
By Role
- Agency Owners – Adopt processes to assist compliance and be aware of their regulatory responsibilities, including licensing, EVV, paperwork, and audits.
By Persona
- Supervisors – Make sure personnel are properly trained and that workflows comply with regulations
- Care Managers – Ensure that the provision of care satisfies legal requirements for documentation and quality
- Billers – Verify that claims adhere to state-specific regulations & EVV data gathering
- Schedulers – Ensure the staff assignments, shifts, & paperwork adhere to the legal requirements
- Caregivers – Adhere to prescribed processes, use authorized instruments, & operate within compliance frameworks
- On-Call Coordinators – Manage staffing and emergent assignments while ensuring regulatory and compliance visibility
Operating a home care agency in Oregon means navigating multiple regulatory layers—including licensure, caregiver training, visit documentation and EVV data capture. A unified software platform that supports workflows, documentation and auditing simplifies compliance and enhances operational resilience.