State-wise Videos

This video examines the regulatory oversight in Ohio for home care services. It reviews how the Ohio Department of Health licenses home care agencies and how the Ohio Department of Medicaid oversees EVV and Medicaid-funded services. It underscores how agencies must meet both licensing and EVV/data-capture requirements to deliver home care in Ohio.

Who we empower every day

By Role

• Agency Owners – Manage licensing, EVV compliance, documentation and software strategy in one coordinated effort

By Persona

• Supervisors – Ensure that operational workflows meet regulatory rules, licensing standards and EVV capture requirements
• Care Managers – Stay aware of regulatory obligations and ensure care delivery supports compliance and quality
• Billers – Recognize how billing and reimbursement are affected by regulatory requirements (EVV match, data capture)
• Schedulers – Comply with licenses, personnel ratios, EVV capture and regulatory requirements when scheduling
• Caregivers – Use authorized systems for visit verification and documentation, and adhere to conforming norms
• On-Call Coordinators – Manage staffing changes, emergent coverage and maintain regulatory/compliance visibility

Running a home care agency in Ohio means navigating multiple regulatory layers: agency licensing, Medicaid EVV rules and reimbursement documentation. A unified software platform helps align these effectively.