AI HubBecoming a Licensed Caregiver in Massachusetts
This video details the licensing and training requirements for caregivers in Massachusetts. The requirements include a minimum 75 hours of initial training, supervised hands-on mentorship, assessments, background checks, drug screening, & certification via the Massachusetts Department of Public Health (DPH).
It highlights how the CareSmartz360 platform facilitates training tracking, caregiver credential management, and ongoing compliance.
Who we empower every day
By Role- Agency Owners – Ensure all caregivers meet training and licensing standards to operate legally
- Supervisors – Verify caregiver credentials and training status
- Care Managers – Match caregivers with client-needs based on skill levels
- Billers – Ensure that only qualified caregivers are billed for services
- Schedulers – Assign only appropriately certified caregivers
- Caregivers – Track, complete, and renew licensure/training
- On-Call Coordinators – Deploy certified backup caregivers as needed
Massachusetts requires caregiver certification and training to align with EVV and Medicaid compliance frameworks. Agencies that integrate training tracking into their EVV systems streamline compliance across staffing, care delivery, and billing.
