State-wise Videos

This video explains when on-call time is compensable in Indiana. If caregivers are required to remain at the employer’s premises, that on-call time must typically be paid.

If they stay off-site and only have to be reachable, it depends on the level of control exercised by the employer. CareSmartz360 helps document on-call assignments, monitor responsiveness, and integrate required compensable time into payroll workflows.

Who we empower every day

• Agency Owners – Define on-call policy clearly and pay properly

• Caregivers – Know how on-call assignments are compensated
• Supervisors – Assign on-call duty fairly & monitor compliance
• Schedulers – Plan on-call rotation with complete legal clarity
• On-Call Coordinators – Manage communications & activation
• Billers / Payroll – Ensure that on-call hours are recorded & paid correctly
• Care Managers – Match on-call tasks to the actual client needs

Misclassification of on-call time can lead to underpayment & liability; clear policy + automated tracking prevents wrong pay practices.

With CareSmartz360, Indiana agencies get clarity and compliance when it comes to on-call duties — no guesswork, just transparent scheduling and accurate pay.