State-wise Videos

This video explores Washington’s Medicaid program (“Apple Health”), which covers low-income adults and children, and includes home care services. Understanding how Medicaid intersects with home care in Washington is key for agencies billing and delivering services.

Who we empower every day

By Role

• Agency Owners – Understand how Apple Health reimbursement integrates with EVV requirements and your software workflows.

By Persona

• Supervisors – Coordinate services for clients authorised under Apple Health, ensure EVV capture and documentation are aligned.
• Care Managers – Confirm client eligibility, authorisation, care-plan alignment, and EVV capture for Medicaid‐funded services.
• Billers – Navigate Apple Health billing requirements, integrate EVV data, track claims, ensure timely submission.
• Schedulers – Build shifts for Apple Health clients, ensure caregivers trained and EVV capture tool ready.
• Caregivers – Know which clients are under Apple Health, understand documentation expectations, use mobile/telephony tools properly.
• On-Call/Backup Coordinators – Manage after-hours or alternate coverage while preserving Apple Health service integrity and EVV tracking.

Because Washington’s home care ecosystem is interwoven with Apple Health, agencies must integrate EVV-compliant visit documentation, scheduling, billing and care-management workflows. A software platform that supports Medicaid service types, EVV, mobile capture and billing streamlines your operations.