State-wise Videos

This video details training requirements in Washington: caregivers (Home Care Aides) must complete a 75-hour approved training program, pass a certifying exam and complete 12 hours of continuing education annually.

Who we empower every day

By Role

• Agency Owners – Ensure your training program aligns with Washington requirements and is integrated with your caregiver credential tracking system.

By Persona

• Supervisors – Track caregivers’ training hours, exam certification, continuing education and verify credentials before assignments.
• Care Managers – Match qualified caregivers (with required training) to client needs and authorised tasks.
• Billers – Be prepared for audits: maintain training records tied to caregiver assignments, EVV data and claims.
• Schedulers – Assign only certified caregivers, flag those pending continuing education and integrate training status into scheduling logic.
• Caregivers – Understand that training certification is mandatory, maintain continuing education, document completion and use the mobile app for shift capture confidently.
• On-Call/Backup Coordinators – Ensure substitute staffing meets training standards, maintain documentation and manage scheduling of certified personnel.

Agency software that tracks caregiver credentials, training status, link assignment logic and EVV capture creates operational control and compliance. In Washington, training is a foundational requirement; coupling it with visit-tracking and documentation workflows strengthens overall service quality and risk management.