State-wise Videos

This video outlines how Electronic Visit Verification (EVV) systems benefit home-care agencies in Virginia. Features such as caregiver location and time tracking, accurate documentation of visits, streamlined Medicaid billing and fraud prevention are emphasized. By using an EVV-capable platform, agencies can boost transparency, protect funding and enhance care delivery.

Who we empower every day

By Role

• Agency Owners – View EVV as a strategic investment: compliance tool, operational insight source and business differentiator.

By Persona

• Supervisors – Use EVV dashboards/alerts to spot missed visits, location exceptions, incomplete data in real-time.
• Care Managers – Link visit delivery (via EVV) to care-plan adherence, client outcomes and service consistency.
• Billers – Receive structured EVV data supporting claims, reduce denials and billing exceptions linked to missing visit data.
• Schedulers – Align shift assignments with real-time EVV capture capabilities (mobile/telephony) and client locations.
• Caregivers – Use simple mobile/telephony tools to record their work, which supports remuneration and audit-readiness.
• On-Call/Backup Coordinators – Maintain visibility across emergent coverage; EVV data helps ensure all shifts are captured and compliant.

In Virginia, EVV compliance is not purely regulatory—it influences billing, reimbursement, quality metrics and audit exposure. Integrating scheduling, mobile/telephony capture, GPS, visit documentation and billing workflows within one system strengthens your agency’s operational foundation and drives care quality.