State-wise Videos

This video explores Utah’s state Medicaid programs that cover in-home personal care services: for example, the Aging Waiver, the New Choices Waiver and general state plan services. Utah’s resource page confirms that in-home personal care services are covered under Utah Medicaid.

Who we empower every day

By Role

• Agency Owners – Align your service offering with Medicaid-eligible in-home care programs, ensure your software supports required documentation and EVV capture for those services

By Persona

• Supervisors – Assign caregivers to eligible clients within Medicaid home care programs, track authorisations and shift data
• Care Managers – Confirm client eligibility, service authorisations, schedule visits and ensure EVV capture aligns with actual service delivery
• Billers – Submit claims under Medicaid waivers and state plan services, ensure EVV data is attached and billing is compliant
• Schedulers – Create schedules consistent with Medicaid-authorised services and ensure visits are captured via EVV tools
• Caregivers – Understand which clients are under Medicaid in-home programs and how their service delivery and EVV capture connects to billing
• On-Call Coordinators – Manage staffing for Medicaid-funded clients while ensuring EVV capture and scheduling compliance

In Utah, in-home personal care services under Medicaid require EVV data for claims. Agencies that integrate eligibility, authorisations, scheduling, EVV capture and billing within one system have a stronger compliance posture and reduced risk of reimbursement issues.