State-wise Videos

This video covers how EVV-capable software solutions like CareSmartz360 benefit home care agencies in Tennessee. These benefits include: meeting state EVV mandates, streamlining scheduling and caregiver workflows, improving billing accuracy, reducing fraud risk, enhancing transparency of care quality, and supporting caregiver engagement via mobile apps.

Who we empower every day

By Role

• Agency Owners – Adopt technology that not only achieves compliance, but also drives operational efficiency, caregiver retention and client outcomes

By Persona

• Supervisors – Use dashboards and alerts to monitor visit completion, EVV exceptions, and caregiver performance
• Care Managers – Use software reporting to track care delivery outcomes, visit adherence, documentation and EVV data
• Billers – Benefit from integrated EVV data feeding directly into claims workflows, reducing manual entry and errors
• Schedulers – Efficiently map client needs to caregiver shifts and ensure visits are captured via mobile/telephony tools
• Caregivers – Use intuitive apps to manage their shifts, clock in/out with GPS, document visits and engage with clients
• On-Call Coordinators – Have visibility into staffed visits, exceptions and ability to mobilise caregivers while adhering to EVV capture

In Tennessee, EVV compliance is a requirement—but the right software transforms that requirement into a competitive advantage. Agencies that embed EVV capture with scheduling, mobile tools and billing workflows streamline operations, improve caregiver engagement and protect revenue.