State-wise Videos

This video explores the key obstacles in implementing EVV in Oregon: compliance burdens, technical/IT issues, privacy & location-tracking concerns, provider/caregiver adoption, cost implications and data integrity. For instance, the EVV rule requires geo-location capture and timed visits “to the minute,” and non-compliance can trigger payment denials.

Who we empower every day

By Role

• Agency Owners – Understand the major risks (technical, staffing, privacy, reimbursement) and select software that mitigates them

By Persona

• Supervisors – Engage staff early, ensure training/acceptance of new systems, monitor usage and compliance
• Care Managers – Monitor how challenges affect field delivery and client experience
• Billers – Prepare for claim denials, incomplete EVV data, gap reports & ensure corrective workflows
• Schedulers – Assign with awareness of system constraints, tech connectivity issues, caregiver device readiness
• Caregivers – Understand concerns regarding location tracking, mobile usage, technical literacy & get support
• On-Call Coordinators – Prepare for contingencies when technology fails or data capture is incomplete

EVV implementation is not just about compliance—it’s about change management, technology adoption, staffing workflows and data accuracy. Agencies that anticipate challenges and adopt a software partner with training, solid support and fail-safe workflows win.