State-wise Videos

This video presents how home care agencies in Oregon can adopt the platform CareSmartz360 to meet the state’s Electronic Visit Verification (EVV) requirements. Oregon’s Medicaid program states that EVV is required for all Medicaid-funded in-home personal care services and home health services under the 21st Century Cures Act.

The software offers telephony & GPS-enabled mobile caregiver apps, scheduling, automated billing, robust EVV reporting, open APIs, caregiver location tracking, and error-free Medicaid claim submission.

Who we empower every day

By Role

• Agency Owners – Select a solution that satisfies Oregon’s EVV mandate and supports growth, operational efficiency, caregiver fidelity and claims accuracy

By Persona

• Supervisors – Monitor caregiver clock-ins/outs, GPS location, visit verification and mobile workflow compliance
• Care Managers – Ensure visits align with care plans, documented correctly and captured via EVV tools
• Billers – Use verified EVV data to substantiate claims, reduce denials and support reimbursement
• Schedulers – Assign caregivers using system workflows that integrate with mobile/telephony EVV capture and scheduling logic
• Caregivers – Use mobile/telephony tools to clock in/out, document visits, capture signatures and location, and meet compliance
• On-Call Coordinators – Manage emergent/back-up staffing while ensuring EVV capture and documentation integrity

When Oregon mandates EVV for in-home services, agencies benefit from selecting a unified platform that connects mobile caregiver workflows, scheduling, telephony/GPS, billing and EVV data capture. Integrating all these components helps reduce administrative overhead and improves claim accuracy.