AI HubStandards and Regulations for Care Providers in North Carolina
This video outlines the regulatory landscape for home care providers in North Carolina—highlighting oversight by the North Carolina Department of Health and Human Services, licensing requirements, Medicaid rules, HIPAA compliance and EVV mandates for both Personal Care Services (PCS) and Home Health Care Services (HHCS).
Who we empower every day
By Role- Agency Owners – Implement systems and workflows that align with regulatory requirements across EVV, Medicaid, licensing and labor
- Supervisors – Ensure staff and caregiver operations support regulatory compliance
- Care Managers – Align care delivery with quality, safety and documentation standards
- Billers – Ensure claims submission is based on compliant documentation and EVV capture
- Schedulers – Schedule staff within regulatory frameworks, including EVV, licensing and shift rules
- Caregivers – Provide services under clear, compliant standards and documentation practices
- On-Call Coordinators – Operate staffing with awareness of regulatory boundaries and compliance obligations
Regulatory compliance in North Carolina spans EVV, Medicaid, licensing and labor law. Using a unified platform makes it easier to manage complexity and reduce risk.
