Seamless Home Care Software Migration for Michigan's Trusted Home Care Agencies
This video walks through migrating from legacy systems to CareSmartz360 in Michigan. It outlines how agencies can preserve data integrity, ensure EVV readiness, shift scheduling workflows, maintain billing continuity, and train caregivers—all while complying with MDHHS EVV policy.
Who we empower every day
By RoleAgency Owners: Take the lead in a legal migration plan to prevent interruptions in payment.
By Persona- Supervisors - Verify data both before and after the cutover
- Care Managers - Ensure service continuity throughout the changeover
- Billers - Make sure that EVV mappings and historical billing data are carried over
- Schedulers - Make schedule changes with the least amount of staff disruption.
- Caregivers – Shift to the new system smoothly, with training support
- On-Call Coordinators – Manage exceptions or unexpected scenarios during migration
Michigan allows providers to continue with an existing EVV system if it meets state requirements and sends data to HHAeXchange via EDI. A migration-ready platform with open-API & strong support significantly reduces downtime and risk.